Welcome to Sherbet Rewards.
These Terms & Conditions govern your use of the Sherbet Rewards website and any publicly accessible content available through this website. By accessing or using this website, you agree to comply with these Terms. If you do not agree, please discontinue use of the website.
1. About Sherbet Rewards
Sherbet Rewards is a digital reward, recognition and incentive technology platform designed to help organisations engage employees, dealer networks, sales teams and customers through performance-based reward programmes.
These Terms apply solely to the use of this website unless otherwise stated. Users participating in a specific client reward programme may also be subject to separate programme-specific Terms & Conditions provided by the sponsoring organisation.
2. Website Use
You agree to use this website only for lawful purposes and in a manner that does not:
- infringe the rights of others;
- restrict or inhibit another person’s use of the website;
- introduce malicious software or harmful code;
- attempt to gain unauthorised access to any part of the website or supporting infrastructure;
- interfere with the operation, security or availability of the website.
We reserve the right to suspend or restrict access where misuse is identified.
3. Intellectual Property
Unless otherwise stated, all content on this website, including:
- branding
- logos
- graphics
- illustrations
- videos
- text
- user interface designs
- software
- source code
- downloadable content
is owned by Sherbet Rewards or its licensors and is protected by copyright, trademark and other intellectual property laws.
No material may be copied, reproduced, republished or distributed without prior written permission.
4. Reward Programmes
Participation in any Sherbet-powered reward programme is governed by the individual programme rules established by the sponsoring organisation.
Programme rules may include:
- eligibility requirements
- earning criteria
- reward values
- redemption conditions
- expiry periods
- taxation responsibilities
- promotional mechanics
- campaign-specific exclusions
Sherbet Rewards acts as the technology provider unless expressly stated otherwise.
5. User Accounts
Where access to secure areas of the platform is provided, you are responsible for:
- maintaining the confidentiality of your login credentials;
- ensuring all information provided is accurate;
- notifying us or your programme administrator if you suspect unauthorised access.
You remain responsible for activity carried out using your account.
6. Availability
Whilst we aim to maintain uninterrupted service, we do not guarantee that the website or platform will always be available.
We may suspend access for:
- maintenance;
- security updates;
- infrastructure upgrades;
- operational improvements;
- circumstances outside our reasonable control.
7. Accuracy of Information
We make reasonable efforts to ensure information published on this website is accurate.
However, information may occasionally become outdated or contain errors.
We reserve the right to amend content, products, services and platform functionality without prior notice.
8. Third-Party Websites
This website may contain links to external websites.
These are provided for convenience only.
Sherbet Rewards does not endorse or accept responsibility for the content, security or privacy practices of third-party websites.
9. Privacy
Our collection and processing of personal information is governed by our Privacy Policy.
Where users participate in a client reward programme, additional privacy information may be provided by the sponsoring organisation.
10. Cookies
This website uses cookies and similar technologies to improve user experience, analyse website performance and support functionality.
Further information is available within our Cookie Policy.
11. Acceptable Use
Users must not:
- attempt to hack or penetrate our systems;
- upload malicious software;
- use automated tools to scrape website content;
- impersonate another individual or organisation;
- interfere with platform performance;
- misuse any communication features.
Any breach may result in immediate suspension of access.
12. Limitation of Liability
To the fullest extent permitted by law, Sherbet Rewards shall not be liable for any indirect, incidental or consequential losses arising from the use of this website.
Nothing within these Terms excludes liability for:
- death or personal injury caused by negligence;
- fraud or fraudulent misrepresentation;
- any liability that cannot legally be excluded.
13. Changes to These Terms
We may update these Terms from time to time.
The latest version will always be published on this page.
Continued use of the website constitutes acceptance of any updated Terms.
14. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us using the details provided on our Contact page.
We will endeavour to respond as quickly as possible.
Website Disclaimer
The information provided on this website is intended for general information purposes only. Whilst every effort is made to ensure accuracy, Sherbet Rewards makes no warranties regarding the completeness, reliability or suitability of any information published.
Your use of this website is entirely at your own risk.
Copyright Notice
© 2026 Sherbet Rewards. All rights reserved.
No part of this website may be reproduced, stored or transmitted in any form without prior written permission from Sherbet Rewards, except where permitted by applicable law.